Welcome to the Support team
We are a team of Funnel product experts who are passionate about providing the best support experience possible to our customers. From QAing to troubleshooting any issues our Funnel users might chat about, to providing world-class insights and practices on how to best leverage the platform, our team is here to best assist our customers with any questions they may have with regards to the Funnel platform.
Resource from the Support team
Read articles we have been featured in, blog posts with team and other fun content related to us.
FAQ with the Support team
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The difference is when you have an issue that a customer presents to you that you deem to have the possibility of further affecting other customers or is a situation where improvements could be applied to the product, you can make those suggestions and support from your team and other departments will come along with it especially if its a good idea.
Stanley, Support Specialist
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I love the flexibility that comes with this job, as it allows me to manage my workload, meetings, and schedule. I am proud of my work's impact on the customers and the company. As well as the sense of accomplishment that comes from making a positive difference.
- Garvin, Support Specialist