Welcome to the Support team
We are a team of Funnel product experts who are passionate about providing the best support experience possible to our customers. From QAing to troubleshooting any issues our Funnel users might contact us about, to providing world-class insights and practices on how to best leverage the platform, our team is here to best assist our customers with any questions they may have with regards to the Funnel platform.
Resource from the Support team
Read articles we have been featured in, blog posts with team and other fun content related to us.
FAQ with the Support team
-
The difference is when a customer presents an issue that may impact others or suggests improvements for the product, you can share these insights. Support from your team and other departments is likely, particularly for valuable suggestions.
Stanley, Support Specialist
-
I love the flexibility that comes with this job, as it allows me to manage my workload, meetings, and schedule. I am proud of my work's impact on the customers and the company. As well as the sense of accomplishment that comes from making a positive difference.
- Garvin, Support Specialist
About Funnel
Funnel is a SaaS product designed to help marketing teams own their performance. Founded in 2014 in Stockholm, and still founder-led, the Funnel team has grown with our customers – serving more than 2,000 companies from our Stockholm, Boston, Dublin, Hamburg and Sydney offices. We value increased in-person collaboration, and as such, we work a minimum of four days a week from our offices.
We have always put the customer first, expressed in a no-commission sales model and a customer-centric development approach. We are proud to help companies such as Havas Media, Adidas, Sony, and Home Depot to unlock the true impact of their data.
Already working at Funnel?
Let’s recruit together and find your next colleague.