The Role

As a Strategic Enterprise Account Manager at Funnel, you’ll be responsible for managing and growing a portfolio of high-value enterprise customers (25–40 accounts), while also landing new logos within your territory. You'll act as a strategic advisor to your clients, driving business outcomes through Funnel’s solutions by expanding current deployments and acquiring new business units, brands, and regions.

Success in this role requires deep enterprise selling experience, a consultative mindset, and the ability to navigate complex organizations. You’ll work closely with both external and internal stakeholders—building strong relationships with your customers while aligning internally with executive sponsors, Product, Marketing, and Go-To-Market leadership to ensure seamless execution and long-term account success.

What You’ll Do

• Own the full customer lifecycle for strategic accounts: retention, expansion, growth, and acquisition.

• Drive revenue growth by executing renewal and upsell strategies across business units and global markets.

• Develop multi-threaded relationships with key customer stakeholders, including executive sponsors and operational champions.

• Uncover new use cases and revenue opportunities through structured discovery, account mapping, and strategic planning.

• Deliver compelling presentations, product demos, and lead commercial negotiations tailored to enterprise audiences.

• Build and execute an annual territory business plan and maintain detailed strategic account plans.

• Partner with Marketing and RevDev on targeted outbound initiatives to generate new pipeline.

• Collaborate cross-functionally to marshal internal support—aligning Funnel executive sponsors, product teams, and customer success resources to deliver maximum customer value.

• Track sales activities and pipeline progress in CRM and supporting tools.

• Champion and apply Funnel’s sales methodology to run predictable, scalable, and effective sales motions.

• Provide structured market and customer feedback to inform Funnel’s product roadmap and go-to-market strategy.
  

What We’re Looking For

• 7–10 years of SaaS experience in Account Management, Sales, or Customer Success roles.

• Proven ability to consistently meet or exceed sales targets in complex enterprise environments.

• Strong command of strategic and consultative selling, with an ability to build compelling business cases.

• Experience managing full sales cycles with large ACVs and multi-stakeholder decision processes.

• Confidence and credibility with technical and business stakeholders, including C-level executives.

• Executive presence and the ability to command a room—influencing senior stakeholders and presenting effectively in boardroom settings.

• Excellent communication skills—written, verbal, and visual—with a knack for storytelling and narrative building.

• Demonstrated coachability with a track record of learning, applying feedback, and evolving performance in high-growth environments.

• Intellectual curiosity and a growth mindset—you actively seek to understand customer industries, business models, and challenges.

• High resilience and competitive drive—you persevere through challenges, consistently push for results, and thrive in target-driven environments.
  

Who You Are

• A self-starter with a track record of initiative, ownership, and results.

• A team player with a “we before me” mentality who thrives in collaborative environments.

• Skilled at managing up, laterally, and cross-functionally—able to align internal stakeholders around strategic account plans.

• Motivated by performance, always striving to exceed goals and contribute to Funnel’s growth.
  

Who we are

→ Take a look at our Funnel benefits and perks!

Funnel is the leading Marketing Intelligence platform that empowers marketers to automatically collect, model, visualize, and analyze data from over 500 marketing platforms—without the need for SQL or scripting.
Now equipped with measurement, Funnel combines Marketing Mix Modelling, Multi-Touch Attribution, and Incrementality Testing to triangulate the true effectiveness of marketing efforts and provide smart, data-driven suggestions.

Trusted by more than 2,000 businesses worldwide, including globally recognized brands such as Adidas and Sony, Funnel generated over $50M in ARR in 2023 and continues to feature in the FT 1000 list of Europe’s fastest-growing companies.
Since its founding in 2014, Funnel has grown into a global team of over 300 employees, with offices in Stockholm, Boston, Dublin, Hamburg, and Sydney.


Other information

This role is located in Boston. We value increased in-person collaboration, and as such, we work four days a week from our offices.

Funnel is an EOE/Veterans/Disabled/LGBTQ employer
We uphold and promote a “people first” culture where we consider team achievements and mental well-being key measures of success. We continually celebrate the diverse community different individuals foster. Our inclusive culture inspires us to try new things, speak openly, and be bold. Our inclusive culture empowers all of us to connect, belong, and grow. As an equal opportunity employer, we stay true to our mission by welcoming the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.

Funnel is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 857-663-0936 or send an e-mail to accommodations@funnel.io and let us know the nature of your request and your contact information.