We are looking for a new Solutions Consulting team member in Boston to help accelerate our exciting journey ahead! As a member of this team, you will have the opportunity to become a trusted advisor and help world-class marketers gather, analyze, and optimize their data with Funnel.
What you will do
Your main responsibilities include working as a sales engineer to demonstrate the value of Funnel to prospects and customers. This includes supporting them during their assessment period from a technical standpoint while sharing best practices related to gathering/managing/analyzing marketing data, especially within the context of addressing complex use cases.
You will collaborate closely with our Account Executives and Customer Success Managers as well as our Product teams to provide input on the evolution of the Funnel product.
You will have achieved success when the prospect understands fully how Funnel is foundational to helping them achieve their business goals.
As a Solutions Consultant you will:
Lead technical pre-sales conversations with prospects
Work with customers on an ongoing basis to meet complex marketing data use cases
Become an expert in using the Funnel platform
Provide input to the Product teams to make our solution even better and deliver ever-increasing value to our customers
Collaborate with other members of the global Solutions Consulting team on global initiatives
Support technical knowledge acquisition as needed by other teams including Customer Success, Support, etc.
You will join a global team of colleagues based in Boston, Stockholm, Dublin, London and Sydney. You can read more about us here.
If you're interested in learning more about Pearce, the Solution Consulting Manager in the US, and his views on leadership, click here.
Who you are
We are looking for a solutions-oriented and proactive team player with outstanding communication skills.
You are curious, eager to learn, and seek out opportunities to help others.
You thrive in a consultative environment where you feel comfortable being an expert and knowing how to guide, educate, and support customers.
You are detail-oriented and enjoy working with data. Going down the rabbit hole to get a deep understanding of a problem and how to solve it is something that appeals greatly to you!
Experience & Skills:
Around 3-5 years of experience in a solution/technical consulting or pre-sales engineering role
Domain knowledge of digital platforms and/or experience in working with data, marketing analytics, or performance reporting
Experience in and enjoy working in a client-facing role
Proficiency with Microsoft Excel, Google Sheets, Looker Studio and similar applications
Fluency in spoken and written English (French is a plus)
A bachelor’s degree is a plus
Who we are
Funnel is a Software as a Service (SaaS) product that helps some of the largest businesses worldwide to automate the generation of Business-Ready Data. Our customers use Funnel to make their businesses more data-driven by drawing spot-on conclusions from their business and marketing data that we deliver to them.
We are a fast-growing and well-funded scale-up with a customer range from large e-commerce to advertising agencies and consumer brands. Since the product launch in 2015, we have set up offices in Stockholm, Boston, Dublin, and Sydney and have grown to service thousands of marketers all over the world, with the US as the largest market.
This role is located in Boston, and we offer a hybrid remote work setup. We value increased in-person collaboration, and as such, we work a minimum of three days a week from our offices.
Funnel is an EOE/Veterans/Disabled/LGBTQ employer
We uphold and promote a “people first” culture where we consider team achievements and mental well-being key measures of success. We continually celebrate the diverse community different individuals foster. Our inclusive culture inspires us to try new things, speak openly, and be bold. Our inclusive culture empowers all of us to connect, belong, and grow. As an equal opportunity employer, we stay true to our mission by welcoming the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.
Funnel is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 857-663-0936 or send an e-mail to firstname.lastname@example.org and let us know the nature of your request and your contact information.