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Product Specialist

As a Product Specialist, you will know the ins and outs of Funnel, and get to know Funnel’s customers and their needs. We will also provide the opportunity to take on more responsibility as we grow!
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We are looking for more superstars to complete our Customer Success team! Do you want to be part of our expansion and growth journey in our mission to take over the marketing world? Join the next Unicorn at an early stage as our new Product Specialist!

The Team

For you to be successful at Funnel, you need to have the whole team’s best interest at heart. We help each other in any way we can and to seek input on your thoughts and projects is a natural way for us to help make Funnel the strongest software in the class. We laugh, have fun and play board games at times. If you are interested in music, join our lunch-jam sessions. Are video games, cats or running your cup of tea? Then there are forums for that too.

The Role

Together with a Sales Representative, you will work with the pre-sales trial process, making sure Funnel is implemented correctly and that we deliver a successful proof of concept. You will also collaborate with the whole Customer Success team on more complex projects to help customers reach their objectives with the Funnel platform. We have clients all over the world so you will get to interact with people from a myriad of different countries and cultures. 

What You Will Do

You will find and solve problems for customers from different industries and countries. The day-to-day of this position is:

  • Manage the trial process and onboard new customers quickly and efficiently
  • Become a trusted advisor and help world-class marketers to handle, analyze and optimize their data
  • Advocate for your customers and provide feedback to the product teams to make the product even better

Who You Are

  • A relevant degree or the equivalent working experience in e.g. marketing or data management
  • Several years of experience from working in an advisory role, and therefore comfortable with educating complex concepts
  • Someone who has an analytical approach to problems, and great problem-solving skills
  • Someone who enjoys taking own initiatives in a collaborative way
  • Fluency in English is mandatory

Bonus if you can show...

  • Understanding of SQL or cloud data warehouses, and/or experience from visualization tools
  • Experience working in a SaaS company
  • Fluency in other languages, preferably French and/or Spanish

About Funnel

Funnel is a fast-growing and well-funded startup, working to help marketers understand how their marketing initiatives relate to their business results. Our customers range from big e-commerce companies to advertising agencies and consumer brands. Our work environment is team-oriented, collaborative and encourages our employees to bring their own personalities and backgrounds to the team.

"My best decision 2018 was without doubt to join Funnel. I’ve never felt more appreciated or listened to at a work place as I do here. The culture, the hunger for growth and my personal development are the main reasons for this.Emma, Product Specialist

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Or, know someone who would be a perfect fit? Let them know!

Stockholm

Klarabergsgatan 29
111 21 Stockholm Directions info@funnel.io

People at Funnel

Sharing interests like playing banjo, board games, running, biking, esports, golfing and cat pictures are other ways we enjoy time together and that help us connect and collaborate even better.

Already working at Funnel?

Let’s recruit together and find your next colleague.

email
@funnel.io
  • Alexandra Irikovska
  • Christian Hagberg
  • Corinna Storch
  • Dereck Fleury
  • Emma Bertilsson
  • Erik Hellstam
  • Ilona Norman
  • Juuso Lyytikkä
  • Kevin Kotyluk
  • Linn Halmstrand
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